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Criteria for Performance Excellence

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과학기술과 인문사회

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Contents ㅇ 2001 Criteria : Core Values, Concepts, and Framework ㅇ Key Characteristics of the Criteria ㅇ Changes from the 2000 Criteria ㅇ 2001 Criteria for Performance Excellence - Item Listing ㅇ 2001 Criteria for Performance Excellence         Preface : Organizational Profile         1 Leadership         2 Strategic Planning         3 Customer and Market Focus         4 Information and Analysis         5 Human Resource Rocus         6 Process Management         7 Business Results ㅇ Glossary of Dey terms ㅇ 2001 Criteria : Category and Item Descriptions ㅇ Scoring Guidelines ㅇ 2001 Criteria Response Guidelines ㅇ Applying for the Malcolm Baldrige National Quality Award ㅇ Summary of Business Eligibility Categories and Restrictions ㅇ How to Order Copies of Baldrige Program Materials ㅇ Fees for the 2001 Award Cycle
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