KOSEN 한인과학기술자네트워크

Table of Contents 1. Executive Summary How ERP Software Has Changed The New Applications E-business Software Provider Challenges Buyer Challenges 2. Traditional ERP Systems ERP Systems Support Cross-functional Processes Support for Other Processes Next-generation ERP The Effect of Differenct Database Models 3. How the ERP Market Is Changing Changing Market Dynamics Midmarket Madness ERP Providers Are Forced to Offer Extended Applications ERP Systems Must Also Be Web Enabled A Fundamental Shift 4. Web Enabling ERP Traditional ERP Architecture Web Browser Access to ERP Software ERP Must Leverage Web Technoloyg N-tier Architecture User Benefits Ready for E-business:The Ultimate Benefit 5. ERP and E-commerce E-commerce Defined Business-to-Consumer E-commerece Business-to-Business E-commerce Back-office Integration The ERP Value Proposition ERP Software Vendor Offerings ERP Software Providers' Challenge 6. Customer Relationship Management Types of CRM Software The Value of CRM Applications The Connection between CRM and ERP Vendors That Sell CRM Applications Oracle: An ERP Provider Aggressively Pursuing CRM The Difference between CRM Providers The Difference between ERP venders and Other CRM Providers More about Web-based CRM A Word of Acution CRM Is about People, Not Technology 7. Portals What is a Protal? Portals and Business Portals and ERP Examples of ERP portal Products The Business Case for Portals Portal Vendors Picking a Portal Building and In-house Portal Unanswered Questions about Portals Portals Are More Complicated Than They Appear 8. Procurement, APS, and BI Internet Procurement Advanced Planning and Scheduling Business Intelligence 9. New Delivery and Pricing Models Traditional ERP Pricing Preconfigured Systems Preconfigured, Preinstalled Systems Preconfigured, Preinstalled, and Preintegrated Systems ERP Outsourcing New Pricing Models The Downside of ERP Rental Advantages of ERP Rental 10. The ERP Buyer's Challenge Guidelines for Selecting Next-generation ERP Software Prepare to Upgrade