KOSEN 한인과학기술자네트워크

* Baldrige National Quality Program 3편 * ◆ Education Criteria for Performance Excellence(2000) The concept of excellence built into the Criteria is that of demonstrated performance. Such performance has two manifestations: (1) year-to year improvement in key measures and/or indicators of performance, especially student learning; and (2) demonstrated leadership in performance and performance improvement relative to comparable organizations and/or to appropriate benchmarks. This concept of excellence is selected because: (1) it places the major focus on teaching/learning strategies; (2) it poses similar types of challenges for all organizations regardless of resources and/or incoming student preparaton/abilities; (3) it is most likely to stimulate learning-related research and to offer a means to disseminate the results of such research; and (4) it offers the potential to create an expanding body of knowledge of successful teaching/learning practices in the widest range of organizations. The focus on “value-added“ contributions by your organization does not presuppose manufacturing-oriented, mechanistic, or aditive models of student development. Also, the use of a value-added concept does not imply that your organization's management system should include documented “procedures“ or attempt to define “conformity“ or “compliance.“ Rather, the performance concept in the Education Criteria means that your organization should view itself as a key developmental influence (though not the only influence), and that your organization should seek to understand and optimize its influencing factors, guided by an effective assessment strategy. ◆ Criteria for Performance Excellence ◆ Health Care Criteria for Performance Excellence ※ 원문을 보실 수 없습니다.