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112, 119 긴급신고 대응 지능화 기술 개발 동향

2023-06-01 org.kosen.entty.User@3c202dd5 운영자(kosenadmin)

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전기/전자

발행기관

한국전자통신연구원

발행일

2023-06-01

URL

https://ettrends.etri.re.kr/ettrends/202/0905202007/

첨부파일

Emergency numbers, such as 112 and 119, are used in many countries to connect people in need with emergency services such as police, fire, and medical assistance. We describe development directions of intelligent response technology for emergency calls. The development of this technology refers to enhancing the efficiency and effectiveness of response systems by using advanced methods such as artificial intelligence, machine learning, and big data analytics. We focus on a system that assists the receptionist of an emergency call. In the future, the recognition rate and decision-making accuracy of intelligent response technologies should be improved considering characteristics of public safety and emergency domain data. Although the current technology remains at the level of assisting a receptionist, a fully autonomous response technology is expected to emerge in the future.

Ⅰ. 서론
Ⅱ. 긴급신고 대응 지능화 기술 동향
Ⅲ. 결론
용어해설
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